Decagon is an Enterprise Voice Agents company founded in 2022 and based in San Francisco, United States. It has raised $486M in total funding, most recently a Series D in 2026 at a $4.5B valuation.
| Date | Stage | Amount | Valuation | Lead investors |
|---|---|---|---|---|
| Jan 1, 2026 | Series D | $250M | $4.5B | Coatue Management, Index Ventures |
| Jun 23, 2025 | Series C | $131M | $1.5B |
| Accel, Andreessen Horowitz |
| Oct 15, 2024 | Series B | $65M | $650M | Bain Capital Ventures |
| Jul 1, 2024 | Series A | $35M | — | Accel |
| Jan 1, 2023 | Seed | $5M | — | Andreessen Horowitz |
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A generative AI customer support agent for mid-market and enterprise SaaS companies that autonomously handles tickets, live chat, email, and voice calls across a single intelligence layer. Agent Operating Procedures (AOPs) define workflows in natural language for fast iteration. Integrates with Zendesk, Salesforce, Amazon Connect, and RingCentral. Deployed by ClassPass (2.5M+ conversations), Bilt, Webflow, and Eventbrite. Partnered with ElevenLabs for natural-sounding voice interactions. Series D raised $250M in January 2026 at $1.5B+ valuation.